Privacy Policy

This Privacy Notice for VetDr.Mois (“Company,” “we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your personal information when you interact with our services (“Services”), including when you:

  • Visit https://vetdrmois.com or any of our websites that link to this Privacy Notice
  • Communicate or engage with us in connection with our sales, marketing activities, or events

Have questions or concerns?

This Privacy Notice is designed to help you understand your privacy rights and how we handle your information. If you disagree with any part of this policy, please refrain from using our Services. If you need further clarification or have any concerns, feel free to contact us at vetdr.mois@gmail.com

Information We Collect

A. Personal Information You Disclose to Us

We collect personal information that you willingly provide when you register for our Services, request information about our products, participate in activities on our site, or contact us.

The type of information we collect depends on how you interact with us and the features you use, and may include details such as:

  • Name
  • Email address
  • Usernames
  • Passwords
  • Phone number
  • Shipping & billing address
  • Pet name
  • Information about your pet, like their breed, dob, and gender

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment, such as your payment instrument number and the security code associated with it, if you make purchases.

 Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

B.Information Automatically Collected

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time & date of visits
  • Cookies data

C.Information Collected from Other Sources

We may also receive information about you from other sources to improve our services, marketing, and records. These may include public databases, partners, affiliates, data providers, and social media platforms. The information can include contact details, job information, IP address, online activity data, and social media profile details for advertising and event promotion. If you interact with us through social media, we may receive certain profile information, depending on your privacy settings.

How We Process Your Info?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • Create, verify, and manage your account
  • Provide and deliver our services
  • Respond to inquiries and provide customer support
  • Send administrative updates, including policy or service changes
  • Process and manage orders, payments, returns, and exchanges
  • Enable user communications where applicable
  • Request feedback about our Services
    Send marketing and promotional communications (according to your preferences; you may opt out anytime)
  • Deliver personalized content and targeted advertising
  • Post testimonials (when permitted)
  • Protect our Services, including fraud prevention and security
  • Manage promotions, prize draws, and competitions
  • Analyze usage, improve our Services, and evaluate marketing effectiveness
  • Identify trends to enhance user experience
  • Comply with legal requirements and respond to lawful requests

When & With Whom Do We Share Your Personal Information?

We may share your personal information with trusted third-party vendors, service providers, contractors, and partners who help us operate our business and deliver our Services. These may include:

  • Order fulfillment providers
  • Payment, finance, and accounting tools
  • Data storage and analytics services
  • Advertising and retargeting platforms
  • Sales and marketing tools
  • Social media platforms

We may also share your information in these situations:

  • Business Transfers: In connection with a merger, sale, restructuring, financing, or acquisition.
  • Affiliates: With our affiliates, who must follow this Privacy Policy.
  • Business Partners: To offer products, services, or promotions.
  • Other Users/Public Areas: Information you share publicly (such as comments or posts) may be visible to others and publicly accessible. If you use social login, your activity may also be visible to your social network contacts.

How Do We Keep Your Information Safe?

We take reasonable and industry-standard measures to protect your information. However, no method of internet transmission or electronic storage is 100% secure.

What Are Your Privacy Rights?

Depending on your region, you may have rights to:

  • Access your personal data
  • Correct or update your information
  • Delete your information
  • Opt-out of marketing communications
  • Request data portabilit

What Is Our Stance on Third-Party websites?

We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

How Do We Handle Your Social Logins?

Our Services may allow you to sign up or log in using a social media account. If you choose this option, we receive certain profile information from that platform, which may include your name, email address, profile picture, friend list, or other details you have made public. We use this information only as described in this Privacy Policy or as otherwise explained to you.

Please note that we do not control how social media platforms use your data. We recommend reviewing their privacy policies and adjusting your privacy settings directly on their platforms.

How Long Do We Keep Your Information?

We retain personal information for as long as you have an account with us or as needed for business, legal, tax, or accounting reasons. When we no longer have a legitimate need to keep your data, we will delete or anonymize it. If deletion is not immediately possible (such as with backup systems), we will securely store your information until it can be deleted.

How to Manage Your Privacy Preferences

You have the right to access, update, or delete the personal information we collect from you. To make a request, please contact us using the details provided in this Privacy Policy. We will review and respond in accordance with applicable data protection laws.